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Resources Provided by Blackboard: ----

  • Browser Support for Bb9.1 SP 13; Firefox or Google Chrome are more stable to use with Blackboard.

  • Bb Mobile App Support

  • Please update Respondus Lockdown Browser to the newest version by clicking on the blue information button in the top left-hand side of the browser.

Distance Learning General Information
Known Issues:
Problem: Internet Explorer 9, 10, & 11 are conflicting with Blackboard administered tests that require the student to click a location on an image to designate as the answer choice. This type of question is called Hotspot.
Solution:A patch has been enabled to use Respondus Lockdown Browser. If your test/quiz does not require Respondus Lockdown Browser, then use Firefox or Chrome.
  • If you are experiencing problems with Blackboard, click here to submit a ticket. You may also contact the TNCC help desk ( or 757-825-2709).

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